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User Management

User Management is where administrators manage the members of the organization: the credentials other users need to join, pending join requests, and each member’s role. You reach it from the avatar menu → Settings → Users.

RoleAccess
AdministratorFull access, including user management and global security settings
SIEM ManagerWorks with the SIEM day to day, but cannot manage users or modify global settings

The organization’s founder is always an Administrator: their role cannot be changed and they cannot be removed.

The Access credentials card shows the two values another user needs to request joining your organization:

  • SIEM ID — the unique identifier of your organization, in SIEM-XXXXXX format. Copy it with the clipboard button.
  • Password — the join password, hidden by default. You can reveal it, copy it, or regenerate it.

When someone requests to join your organization with the SIEM ID and password, the request appears in a Pending requests card with the person’s name, email, and request date. You can accept the request, adding them as a member, or deny it.

Administrators can also create accounts for teammates directly.

  1. In User Management, click Add member.

  2. Fill in the full name and the corporate email of the new member, and optionally their position.

  3. Set a temporary password and confirm it. The strength indicator must reach at least a medium level, following the requirements below.

  4. Click Create member. A verification email is sent to the address; the user can sign in after confirming it.

  • Minimum 8 characters.
  • At least one lowercase letter (a-z).
  • At least one uppercase letter (A-Z).
  • At least one number (0-9).
  • Recommended: special characters (!@#$%^&*).

The Team members list shows every member with their name, email, position, and join date. The founder is marked with a Founder badge. For each member (except the founder) you can:

  • Change the role with the selector: SIEM Manager or Administrator.
  • Remove the member from the SIEM. The person keeps their user account and can create or join another SIEM afterwards.
  • Profile — where each member edits their own data.
  • Security — password and sessions of your own account.
  • Security settings — the org-wide settings only administrators can modify.